Privacy Policy

Ansar-e-Banaras ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use this website, how we use it, and the choices you have.

Information We Collect

• Account details: name, email address, phone number and password when you sign up.
• Order & shipping details: delivery address, order history and payment method selected at checkout.
• Usage data: pages you view, products you wishlist or add to cart, and how you interact with the site, used to improve your shopping experience.
• Communications: messages you send us via the contact form, chat, or customer support.

How We Use Your Information

• To process and deliver your orders, and to keep you updated on their status
• To manage your account, wishlist and saved addresses
• To respond to support requests and return/exchange queries
• To send order-related communication and, where you've opted in, occasional offers and updates
• To improve our products, website and overall customer experience

Payment Information

We do not store your card, UPI or net-banking credentials on our servers. Payments are processed through secure, PCI-compliant payment gateways.

Sharing of Information

We share information only with trusted service providers who help us run our business — such as courier partners for delivery and payment gateways for processing transactions — and only to the extent necessary for them to perform their services. We do not sell your personal information to third parties.

Cookies

We use cookies and similar technologies to keep you logged in, remember items in your cart and wishlist, and understand how our site is used. You can disable cookies in your browser settings, though some features may not work as expected.

Your Choices

You can review and update your personal details anytime from My Account. To request deletion of your account or data, write to us at info@hasnainansari.in.

Changes to This Policy

We may update this policy from time to time. Significant changes will be reflected on this page with an updated "last updated" date.

Contact Us

Questions about this policy? Reach us at info@hasnainansari.in or 7007479113.